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To allow you to shop with confidence, we have extended our returns policy for the festive season. Any purchase made, either in store or online, between 31st October and 24th December 2020 can be returned for a full refund (or our stores can offer an exchange service if preferred) up until 28th January 2021.
Online purchases will come with an itemised returns note which can be used to return any unsuitable gifts. If shopping in store you can ask for a gift receipt which can be given to the recipient.
To return your purchase via post:
We are currently unable to offer exchanges by post for online purchases. Alternatively, you can place a subsequent order for the new product and return the original product via our free returns options outlined above.
We do not offer exchanges in store for branded products.